How it works

B2B support calls reach the right next team.

US Data Store handles inbound support and service inquiries for established, mid-size US companies whose call volume has outgrown a simple reception line.

Answer, understand, route, and escalate.

The workflow is configured around the support inquiries, account context, request intake, team routes, and escalation moments that matter to your business.

01 / ANSWER

Start with the caller

The inbound line receives an always-on first response.

02 / CONTEXT

Gather the request

The configured flow collects the support, service, or account context needed for the next step.

03 / ROUTE

Find the right team

Qualification and routing follow the B2B workflow your business defines.

04 / ESCALATE

Keep people in the loop

Complex calls follow the live-handoff or escalation path you set.

Map your support-routing workflow.

We can discuss the account context, request intake, routing, and escalation rules your B2B team needs.

AI Phone Agent base subscription: $199/month, month to month. Each billing period includes 500 inbound minutes and 500 SMS. Additional usage is billed at $0.12 per minute and $0.02 per SMS. There is no setup or onboarding fee.

Provide your business information and guidance on how calls should be handled. A sales agent helps establish the initial flow. You can make later changes in the platform, with support available for additional assistance.

Cancel before the current billing period ends to prevent the next renewal. Service continues through the paid period; overages already incurred remain due. Prepaid monthly-service refunds are considered case by case. Full terms.

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